Some say that a good concierge is like Cinderella’s Fairy Godmother… if you think about it, Cinderella’s fairy godmother magically appeared and assisted Cinderella in attending the ball by getting her invited to the esteemed event. She provided her with...
We’re excited to share our new LOC of the Month, Karen Collado. Karen has been awarded with the Exceptional Customer Service award for her great work as a concierge at Valley and Bloom in Montclair. Here are a few words that her Operations Manager, Ugo Bellomo, had to...
Retain Your Tenants One of the biggest priorities that a Property Manager is always concerned with is how to retain the tenants in your building, especially the good ones! Showing a little appreciation to your tenants can go a long way. Here are a few suggestions on...
Now that the snowstorm has come and gone, as a property manager, it’s important to start considering what to do next. Follow up with the snowstorm by reaching out to your staff and residents and make sure to keep everyone on the same page with safety precautions. Be...
Today we are excited to share an incredible story of courage and selflessness reported from one of our associates. We first learned about this event from Lee Allison Klimansky, operations manager for FirstService Residential operating out of the Galaxy Towers in...
