Operations Team
Astrit (Tony) Gorana
Chief Operating Officer
Planned Companies’ Operations Team
Our Operations team is available day or night to ensure our clients’ needs are always satisfied. The Ops team handles oversight and supervision of the field associates.
Each region has a dedicated senior management team, which is identified below.
John Fahmy
Vice President, California
John Fahmy is the Executive Director of Business Development for the California region. Fahmy started his career with Planned Companies as Executive Director for the New York and Connecticut regions, but due to his expertise in relationship building and retention was relocated to the Mid-Atlantic region for the potential growth opportunities for Planned Companies. His responsibilities include hiring and training new associates, managing client and associate retention, account startups, budgets, and supervising field management. Fahmy’s high energy and business leadership skills contribute to his continued success with PLS and PSS.
Previously, Fahmy gained significant skills and success within the hospitality and telecommunication industries. He began his career while in college as a front desk agent at two of NYC’s top hotels. Later in his career, he was a regional sales manager for one of the largest AT&T resellers. Through this career opportunity, he gained many of the associate retention skills and multi-site management expertise that he has brought to Planned Companies.