Five Qualities of a Great Concierge
Some say that a good concierge is like Cinderella’s Fairy Godmother… if you think about it, Cinderella’s fairy godmother magically appeared and assisted Cinderella in attending the ball by getting her invited to the esteemed event. She provided her with the perfect gown and of course the infamous glass slippers. She even arranged the transportation […]
LOC of the Month – June’s Exceptional Customer Service
We’re excited to share our new LOC of the Month, Karen Collado. Karen has been awarded with the Exceptional Customer Service award for her great work as a concierge at Valley and Bloom in Montclair. Here are a few words that her Operations Manager, Ugo Bellomo, had to say: “Very few people have the work […]
Retain Your Tenants
Retain Your Tenants One of the biggest priorities that a Property Manager is always concerned with is how to retain the tenants in your building, especially the good ones! Showing a little appreciation to your tenants can go a long way. Here are a few suggestions on how to retain your tenants year after year. […]
Follow Up with the Snowstorm
Now that the snowstorm has come and gone, as a property manager, it’s important to start considering what to do next. Follow up with the snowstorm by reaching out to your staff and residents and make sure to keep everyone on the same page with safety precautions. Be aware of others potential hazards that may […]
Miracle at Galaxy Towers
Today we are excited to share an incredible story of courage and selflessness reported from one of our associates. We first learned about this event from Lee Allison Klimansky, operations manager for FirstService Residential operating out of the Galaxy Towers in Guttenberg NJ, who recently shared a statement commending concierge Juleen Steed for going above […]
What Can a Concierge Do for You?
What Can a Concierge Do for You? With so many projects and responsibilities as a property manager, it’s easy to overlook why a concierge or front desk personnel can be so important. Although a concierge is not for everyone, it’s not a bad idea to look into some of the benefits of having one. Here […]
Preventing Parking Lot Nightmares
During this time of year, one of the biggest concerns that you may have as a property manager is maintaining a clean and safe parking area for your residents and guests. Slip-and-fall accidents can happen quite often if you do not keep up on maintaining the area. Here are a few tips on preventing any […]
4 Ways to Improve as a Property Manager
One of the Core Values that Planned Companies instills in each of our associates is to never be complacent. As a Property Manager, it’s paramount in learning new ways to grow your community while also continuing to deliver an outstanding experience to all of your residents and guests. Here are four essential ways to improving […]
Lobby Safety During the Winter
So here we are in the middle of winter and the weather hasn’t been too bad… yet. Don’t let this odd weather trick you into thinking that spring is already here. As a property manager, it’s important to stay on your feet and be prepared for any snow storms and blizzards. One of the best […]