Astrit (Tony) Gorana

Astrit (Tony) Gorana joined Planned Building Services in 2000. Starting as an Account Executive, he has ascended through the years to Director of Operations, Vice President of Operations and currently Chief Operating Officer. Gorana oversees the operational functions of all divisions throughout the organization, with client satisfaction and relationships at the forefront of his focus.

Gorana, an industry expert, serves as a daily resource and mentor to his team of executive directors. He works with his team to identify and implement process improvements for increased efficiency and effectiveness, conduct property assessments and review contract renewals, and support client relations for maximized communication and understanding of their needs. As a leader who lives and breathes the business, Gorana prioritizes supporting a team culture that passionately delivers superior service.

Committed to sustainability, Gorana also received his LEED AP designation in November 2008 and has been the key driver in launching “Planned Goes Green”, the company’s green movement program.

Prior to Planned Building Services, Gorana started his career in the janitorial and maintenance business as a teenager. He brings his extensive experience and growing knowledge to Planned, consistently introducing and implementing the latest industry innovations. Gorana inspires the team daily with his diligence, integrity and commitment to customer service.

Safet Palevic

Safet Palevic serves as the Executive Vice President of Planned Companies, overseeing all regional operations for the Northeast, Mid-Atlantic, and West markets. Safet joined the Planned Companies team in 2004, where he started as a regional supervisor. Palevic’s dedication and drive enabled him to succeed, climbing the corporate ladder to his current position as Executive Vice President of Operations. He is responsible for managing a team of regional vice presidents & executive directors, overseeing Planned's client portfolio while reporting directly to our chief operating officer.

With a distinguished career that spans over two decades at the company, Safet has been a cornerstone of growth and operational excellence. With a main focus on client retention, Palevic directly works with Planned’s corporate departments, such as human resources, sales, payroll, and purchasing to ensure a seamless site start up process for all of his accounts. Additionally, he reviews budgets, holds monthly meetings and keeps his operations team accountable and dedicated to client satisfaction.

Throughout his tenure at Planned Companies, Safet has been instrumental in spearheading initiatives that have significantly enhanced operational efficiencies and expanded the company’s market presence. His innovative strategies and keen insights into market dynamics have consistently yielded superior results, making a profound impact on the company's success and industry standing.

Juan Jose Chaves

A hospitality and property management veteran, Juan Jose Chaves joined Planned Companies in January 2012 and is responsible for sales and field operations in our Atlanta and Florida markets. Prior to joining Planned Companies, Chaves worked in the hospitality industry with White Lodging Services for eight years and Archstone in Maryland and Virginia for more than four years.

Originally from Costa Rica, Chaves brings his passion, attention to detail and ability to develop cohesive teams that perform to the high standards of our organization. He received his business degree from The Latin American University of Science and Technology and University of Notre Dame.

Steven DePascale

Steven is a proven security professional who is responsible for overseeing all field operations for the Northern New Jersey and Gold Coast regions. He works directly with Planned’s corporate departments such as human resources, IT, sales and marketing, payroll, and purchasing. From launching seamless site startups to overseeing the execution of process and procedures across his entire portfolio, Steven’s experience and knowledge in the industry is unparalleled.

Steven graduated from Seton Hall University and holds a bachelor’s degree in Social Sciences. He began his corporate career in account management before transitioning into a law enforcement career as a police officer and graduated from the Passaic Country Police Academy. Following his Law enforcement career, he then transitioned into corporate security executive management, overseeing security needs for a global pharmaceutical company based in North Jersey. In addition to his extensive law enforcement and security training, Steve has attended multiple courses in Executive Protection as well.

James Grant

As Vice-President of Operations, Jim is responsible for leading a team of incredibly talented operations professionals that consistently delight their clients with excellent service and a customer focused can-do attitude. With over 20 years of experience as an executive with international and domestic security/staffing providers, and responsibilities that included all general security operations in America, he has been in successful in building teams and relationships across different organizations.

Jim served in the Marine Corps and fought in Desert Storm, holds a BA from Binghamton University, and an MBA from Dowling College. He's received SPHR & SCP credentials from the Society of Humane Resource Professionals, and is board certified in Security by the American Society of Industrial Security.

Chantae Hergenroether

Chantae Hergenroether started her career in the hospitality industry in 2000 as a Manager and Managing Partner before pivoting her career into property management in 2008, starting within the industry as a leasing specialist. Having been in property management for the past 15 years, her most recent roles have been Senior Regional Property Manager and Due Diligence Manager for Veritas Investments, as well as Portfolio Manager for Mosser Companies and Senior Director for Prometheus Real Estate Group.

A seasoned industry veteran, Chantae has been nominated for Rookie Manager of the Year, once for T-Bird Restaurant Groups, and once for Sequoia Equities at the San Francisco Apartment Association Awards. She also had the honor of winning the "People" award for Veritas Investments, the "Growth" award, and the "Client Satisfaction" award for Prometheus Real Estate Group Master Conferences. In 2022, the San Francisco Apartment Association nominated her for Regional Manager of the Year.

Chantae hold degrees in Psychology, Math & Science, Behavioral Studies, and Humanities.

Albert Kasneci

Albert began his journey with Planned Companies in February of 2009. He was originally hired as an Operations Manager for our North Jersey region. He was promoted to Executive Director of New York City and Long Island in 2017 and now serves as our Vice President overseeing Central & Southern NJ, PA, & DE.

Prior to joining Planned Companies, Albert was involved in several service-based positions including a waiter at a restaurant, carpenter and a foreman.

Reuel Williams

Reuel Williams is the Vice President for the Mid-Atlantic division of Planned Companies. He has been with Planned Companies for more than five years, formerly serving as the Executive Director of Operations for Maryland, Washington DC, and Delaware. Reuel has more than 20 years of experience in the janitorial and facilities services field and is an accomplished senior level corporate professional experienced in managing major facility service projects for corporate, government, industrial, manufacturing and healthcare facilities.

Reuel has worked for General Maintenance Co, Service Force USA, Motir Services, Crystal Enterprises and NSC. In addition to that he has owned and operated his own consulting firm specializing in helping facilities services companies leverage technology to better service their partners. In his various roles Reuel has provided quality leadership and effective communications for 400+ facility personnel and managed over 30 facilities and 5 million sq. ft. daily in DC, MD, VA, and NC. Among some of his career highlights are: managing the custodial contracts for; Reagan National Airport, BMW Manufacturing Plant in South Carolina, The DC Citywide Govt Contract, Central Piedmont Community College, just to name a few. In addition to his work experience Reuel is a graduate of the Darden School of Business at UVA and is a certified floor tech and OSHA trained manager.

Ugo Bellomo

Ugo Bellomo began his career at Planned Companies in 2016 as an Operations Manager, overseeing concierge and security accounts for the Northern region portfolio. Ugo was promoted to Executive Director in 2022, where he oversees a team of Operations Managers, in addition to client/associate retention, new account startups, and daily operations and associate/field management. He attended County College of Morris and the French Culinary Institute where he received a degree in culinary arts and opened his own restaurant.

Ugo has more than 25 years of law enforcement, security, and fraud investigation experience gained throughout his careers as a Corrections Officer, Welfare Fraud Investigator, and as a Police Officer with the Newark Police Department in NJ. He held various positions within the police department, including Robbery/Homicide Detective, as well as being a Task Force Officer with the Federal Alcohol Tobacco and Firearms Bureau (ATF). Ugo takes great pride in building strong relationships with property managers and our Planned Companies team members in our Lifestyle (PLS) and Security (PSS) divisions.

Gazi Dabi

Gazi Dabi started his career with Planned in February 2013 as a regional manager, was promoted to operations manager and is now Executive Director, Northeast Region. He covers all five boroughs of NYC as well as Long Island. His team consists of five operation managers and one junior operations manager. Gazi's primary focus has always been to build a partnership with clients, providing exceptional customer service, and supporting his team from A to Z the Planned way.

Prior to joining Planned, Gazi worked as a quality control manager for ABM and a manager for a steakhouse in Staten Island.

Besim Dodiq

Besim Dodiq rejoins Planned Companies as an Executive Director for North Jersey continuing his 15-plus year journey delivering exceptional customer service and value-added vendor relationships. Besim reports to Steve DePascale.

Besim originally started with Planned Companies in February 2008. He began his Planned Journey as an Operations Manager for regions of New Jersey. He was responsible for managing several locations, overseeing that the daily operations were completed accurately and efficiently while also communicating with the clients to help with their needs.

Prior to joining Planned Companies, Besim was a concierge at Brown Harris Stevens for several years.

Eleane Genie

Eleane Genie joined Planned Companies in 2015 where she started the role as an Executive Director of Operations for Planned Building Services. Eleane brings 14 years’ experience in the service industry, exceptional customer service, passion and great Leadership. She oversees the janitorial and maintenance operations for the Mid-Atlantic region for Planned Building Services. She is responsible for managing a wide array of properties and handles the oversight and supervision of a team of Operations Managers and field associates. Eleane focuses on client retention, client satisfaction, associate retention, account startups, budgets, and supervising all field management.

Prior to working at Planned Eleane Genie worked at ABM industries as a Marketing Assistant where her responsibilities were supporting the entire Operations Division, generate proposals, pricings and presentations. Eleane served 1 year as a Marketing Assistant before she was promoted to Business Development Manager and for 8 years she was responsible for generating new business and building relationship for the company. At ABM Eleane was the Business Development Manager for Washington DC and Virginia territory.

Fatmir (Benny) Gjenashi

Fatmir (Benny) Gjenashi is the Executive Director for the New York region. Within his portfolio he is responsible for the operations of over 100 accounts. He started off with Planned as a Supervisor and excelled in his role leading him to promotion to Operations Management, where he further honed his craft and now serves as Executive Director. Benny specializes within our PBS division and works promptly on building relations with our clients to not only meet, but exceed their expectations.

Marcos Guerrero

Marcos Guerrero joined the Planned Companies team in May of 2004, where he started as an Operations Manager, formerly titled Account Executive and then Operations Manager for some time.

Marcos’s exceptional work in his role of Operations Manager enabled him to succeed, climbing the corporate ladder to Executive Director of Operations. Marcos now covers the New Jersey Gold coast, otherwise known as the Hudson Waterfront District, and soon will add uptown Manhattan and Connecticut to his regions as well.

He is responsible for managing a team of Operations Managers and overseeing multiple accounts. With a focus on client retention, Guerrero directly works with Planned’s corporate departments, such as human resources, sales, payroll, and purchasing to ensure a seamless site start up process for all of his accounts, while reporting directly to the Vice President of Operations. Additionally, he reviews budgets, holds monthly meetings and keeps his operations team accountable and dedicated to client satisfaction. Guerrero now has over 15 years of industry experience.

Prior to working for Planned, Marcos sold mortgages for Ameriquest. He was also involved in a family owned business for a few years before that. Ironically enough, Marcos also worked in the same cleaning company where Astrit Gorana started his career in this industry. First as a porter, truck driver, warehouse helper, warehouse manager and last field manager.

Jacob Haigler

Jacob Haigler is a seasoned hospitality professional with an impressive track record spanning over two decades in the industry. Currently holding the position of Executive Director of Operations for the northeastern US region at Planned Companies, Jacob is a vetted insider renowned for his expertise and leadership prowess.

With a career that has seen him at the helm of hospitality teams across diverse locations, from Canada to Hong Kong, Jacob brings a global perspective to his role. His extensive experience has endowed him with a deep understanding of white-glove service delivery, making him a trusted authority in the field.

Jacob's unwavering passion for hospitality is evident in every aspect of his work. His commitment to excellence is further reinforced by his academic background, holding a Bachelor of Science degree in Organizational Leadership. This unique blend of practical experience and academic knowledge equips Jacob with the insight needed to successfully project manage launches and operations across each territory he oversees.

Ismet (Izzy) Mehmeti

Ismet (Izzy) Mehmeti has been with Planned since 2002 and is the Planned Building Services Executive Director for the Northeast region. He currently supervises a team of regional managers that oversee multiple accounts. In addition to staff management, Mehmeti is responsible for budgeting, quality control, site inspections and works directly with Human Resources for associate hiring and proper on-site placement across the portfolio of sites under his management.

Mehmeti has over 12 years of industry experience with a background in operations and construction.

Joseph Panetta

Joseph Panetta serves as the Executive Director of Operations for Planned Companies, where he oversees operations across South New Jersey and Pennsylvania. With a robust background in the building restoration industry, Joseph brought over eight years of experience from a leading stone and metal restoration company based in New York. His expertise spans a wide range of projects, including prestigious hotels, residential properties, and commercial buildings throughout the entire tri-state area. Beginning his career as an apprentice, Joseph's unwavering dedication and strong work ethic quickly propelled him through the ranks.

Driven by a keen eye for excellence and a deep-seated commitment to customer service, Joseph was drawn to Planned Companies' distinguished reputation and values. His decision to join the team was motivated by the alignment of his personal professional ethos with Planned's commitment to delivering unparalleled service. Now, with seven years at Planned Companies, Joseph continues to embody the qualities of loyalty, passion, and a nurturing spirit—attributes that are consistently echoed by his colleagues, family, and friends. As he advances within the company, Joseph remains steadfast in his drive to foster exceptional customer experiences, ensuring that the values of Planned Companies are reflected in every aspect of operations under his leadership.

Edisson Rios Leon

Edisson Rios Leon is our Executive Director of Operations overseeing the California region. Originally joining Planned as a Porter in 2020, Edisson's growth within the Planned family is a testament to his exceptional qualities. His superior associate relations, unwavering work ethic, and eagerness to take on new challenges have set him apart and enabled him to provide exceptional customer service to our valued clientele in the region.

Edisson is responsible for managing a wide array of properties and handles the oversight and supervision of a team of Operations Managers and field associates. He focuses on client retention, client satisfaction, associate retention, account startups, budgets, and supervising all field management.

Lavdije (Dia) Sabani

Liridon (Doni) Salovic

Liridon Salovic, a seasoned professional in the construction field with over 15 years of experience, is our Director of Maintenance for NY & NY. Specializing in window and doors manufacturing and installation, carpentry and construction management, Liridon has honed his skills and expertise in the industry.

His journey with Planned Companies began 8 years ago, where he started as a superintendent and worked his way up the ranks to become the Director of Maintenance.

In this role, Liridon oversees construction projects and spearheads new business development for the Maintenance division. Passionate about success and driven by goals, Liridon is dedicated to achieving excellence in his work and making a positive impact in the construction industry.

Stephanie Tufano

Stephanie Tufano is our Director of Internal Audit supporting the NY-CT-MA regions working alongside the Executive Vice President of Operations. Her responsibilities include analyzing and evaluating data of in-place procedures to find ways to enhance daily operations, conducting investigative internal audits and creating reports of her findings. She works to improve and maintain profit efficiency while monitoring data and system rules to ensure data integrity, overseeing site contracts, union agreements, client invoicing as applicable.

Stephanie holds a Bachelor of Science, Accounting from CUNY, The College of Staten Island, School of Business.