Uncategorized November 7, 2025November 7, 2025 Smarter Hiring with I-PLAN at Planned Companies More Innovative Hiring, Stronger Teams: The Power of I-PLAN at Planned Companies In the world of commercial building services, the strength of your team determines the quality of your operations. From janitorial and maintenance to concierge and security staffing, excellent service always starts with excellent people. At Planned Companies, we don’t leave that to chance—we use a proprietary system designed to attract, train, and grow top-tier talent. We call it I-PLAN. So what is I-PLAN, and why does it matter for your property? Here’s an inside look at the methodology transforming staffing across the building services industry. What Is I-PLAN? A Smarter Way to Build Better Teams I-PLAN is our structured, proven approach to hiring and developing high-quality team members across all service lines. It stands for: I – Identify qualified candidates P – Prescreen for cultural and service alignment L – Launch onboarding with clear expectations A – Assess through continuous performance evaluation N – Nurture employee growth and development Every step ensures that the people representing your building are dependable, well-trained, and committed to delivering exceptional service. I – Identify: Finding the Right Talent from the Start We begin by targeting individuals who demonstrate a genuine passion for service and growth. Our recruitment outreach includes partnerships with local organizations, community centers, and referral programs to attract high-quality candidates. Why it matters: Hiring the right person from day one sets the foundation for long-term success. It’s not just about filling a role—it’s about building a career path for the right individual. P – Prescreen: More Than a Resume Check After identifying candidates, we conduct structured prescreening that includes behavioral interviews, background checks, and service-focused scenario testing. Why it matters: Skills can be taught, but professionalism, empathy, and accountability are qualities we screen for—and they make all the difference in client experience. L – Launch: Training That Sets the Tone When new hires join Planned Companies, they enter a clear and supportive onboarding program. From safety protocols to customer service training, every lesson is tailored to their service line. Why it matters: Day-one training builds confidence and consistency, ensuring our team members are fully prepared before ever stepping into your building. A – Assess: Performance Isn’t Set and Forget Performance evaluations, check-ins, and client feedback ensure we maintain a high standard of service. Continuous assessment encourages ongoing improvement and accountability. Why it matters: Measured performance leads to improved performance. This step ensures our associates continually evolve in their roles. N – Nurture: Growing Careers, Not Filling Jobs We invest in employee development through training programs, certifications, and leadership opportunities. This growth-focused approach reduces turnover and builds stronger teams. Why it matters: When employees see a future with us, they stay longer, perform better, and build lasting relationships with your tenants and staff. How Clients Benefit from I-PLAN Here’s what property managers and building owners gain from our I-PLAN methodology: -Consistent, high-quality service from well-trained professionals -Lower turnover and stronger team stability -Staff who align with your building’s brand, culture, and expectations -Accountability through ongoing performance assessments -Peace of mind knowing your building is supported by capable, motivated people At Planned Companies, we understand that staffing is the foundation of great service. I-PLAN ensures we build teams who care about your property as much as you do. Conclusion: The Planned Companies Difference Starts with I-PLAN In an industry where service quality can make or break tenant satisfaction, having the right people in the right roles is essential. With I-PLAN, Planned Companies creates teams that are committed, consistent, and empowered to perform at their best. More innovative hiring builds stronger teams. Stronger teams deliver better service. And better service means happier tenants and a smoother operation for you. FAQs 1. What makes I-PLAN different from other hiring processes? I-PLAN is comprehensive. It doesn’t stop at hiring—it follows the employee through onboarding, performance evaluation, and career development to ensure long-term success. 2. Is I-PLAN used across all service lines at Planned Companies? Yes. Janitorial, concierge, maintenance, and security professionals all go through the I-PLAN process. 3. How does I-PLAN improve tenant satisfaction? It ensures tenants interact with reliable, well-trained, and service-oriented team members every day. 4. Can I request I-PLAN-trained staff for my building? Absolutely. All Planned Companies team members are trained through I-PLAN before being placed on-site. 5. Is I-PLAN customizable for different property types? Yes. The core framework is standardized, but training and service expectations can be tailored to your property’s needs.
More Innovative Hiring, Stronger Teams: The Power of I-PLAN at Planned Companies In the world of commercial building services, the strength of your team determines the quality of your operations. From janitorial and maintenance to concierge and security staffing, excellent service always starts with excellent people. At Planned Companies, we don’t leave that to chance—we use a proprietary system designed to attract, train, and grow top-tier talent. We call it I-PLAN. So what is I-PLAN, and why does it matter for your property? Here’s an inside look at the methodology transforming staffing across the building services industry. What Is I-PLAN? A Smarter Way to Build Better Teams I-PLAN is our structured, proven approach to hiring and developing high-quality team members across all service lines. It stands for: I – Identify qualified candidates P – Prescreen for cultural and service alignment L – Launch onboarding with clear expectations A – Assess through continuous performance evaluation N – Nurture employee growth and development Every step ensures that the people representing your building are dependable, well-trained, and committed to delivering exceptional service. I – Identify: Finding the Right Talent from the Start We begin by targeting individuals who demonstrate a genuine passion for service and growth. Our recruitment outreach includes partnerships with local organizations, community centers, and referral programs to attract high-quality candidates. Why it matters: Hiring the right person from day one sets the foundation for long-term success. It’s not just about filling a role—it’s about building a career path for the right individual. P – Prescreen: More Than a Resume Check After identifying candidates, we conduct structured prescreening that includes behavioral interviews, background checks, and service-focused scenario testing. Why it matters: Skills can be taught, but professionalism, empathy, and accountability are qualities we screen for—and they make all the difference in client experience. L – Launch: Training That Sets the Tone When new hires join Planned Companies, they enter a clear and supportive onboarding program. From safety protocols to customer service training, every lesson is tailored to their service line. Why it matters: Day-one training builds confidence and consistency, ensuring our team members are fully prepared before ever stepping into your building. A – Assess: Performance Isn’t Set and Forget Performance evaluations, check-ins, and client feedback ensure we maintain a high standard of service. Continuous assessment encourages ongoing improvement and accountability. Why it matters: Measured performance leads to improved performance. This step ensures our associates continually evolve in their roles. N – Nurture: Growing Careers, Not Filling Jobs We invest in employee development through training programs, certifications, and leadership opportunities. This growth-focused approach reduces turnover and builds stronger teams. Why it matters: When employees see a future with us, they stay longer, perform better, and build lasting relationships with your tenants and staff. How Clients Benefit from I-PLAN Here’s what property managers and building owners gain from our I-PLAN methodology: -Consistent, high-quality service from well-trained professionals -Lower turnover and stronger team stability -Staff who align with your building’s brand, culture, and expectations -Accountability through ongoing performance assessments -Peace of mind knowing your building is supported by capable, motivated people At Planned Companies, we understand that staffing is the foundation of great service. I-PLAN ensures we build teams who care about your property as much as you do. Conclusion: The Planned Companies Difference Starts with I-PLAN In an industry where service quality can make or break tenant satisfaction, having the right people in the right roles is essential. With I-PLAN, Planned Companies creates teams that are committed, consistent, and empowered to perform at their best. More innovative hiring builds stronger teams. Stronger teams deliver better service. And better service means happier tenants and a smoother operation for you. FAQs 1. What makes I-PLAN different from other hiring processes? I-PLAN is comprehensive. It doesn’t stop at hiring—it follows the employee through onboarding, performance evaluation, and career development to ensure long-term success. 2. Is I-PLAN used across all service lines at Planned Companies? Yes. Janitorial, concierge, maintenance, and security professionals all go through the I-PLAN process. 3. How does I-PLAN improve tenant satisfaction? It ensures tenants interact with reliable, well-trained, and service-oriented team members every day. 4. Can I request I-PLAN-trained staff for my building? Absolutely. All Planned Companies team members are trained through I-PLAN before being placed on-site. 5. Is I-PLAN customizable for different property types? Yes. The core framework is standardized, but training and service expectations can be tailored to your property’s needs.