Planned Companies, headquartered in Parsippany, NJ, consists of three real estate service divisions – Planned Building Services, Inc., Planned Security Services, Inc. and Planned Lifestyle Services, Inc. Through these service brands, Planned provides industry leading janitorial, maintenance, concierge/front desk and security services to a wide array of clients. Planned Companies is known across the Northeast, Mid-Atlantic and now the San Francisco regions as the industry leader in janitorial, maintenance, security and concierge services.
Planned Companies’ portfolio comprises over 1,000+ residential, corporate, commercial and retail properties throughout various states with operations currently in Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, District of Columbia, Virginia and San Francisco. With more than 100 years and four generations of experience, Planned Companies has become one of the fastest growing and most respected real estate service providers within the industry.
Planned Companies is passionately driven to be the most accountable and responsive customer service organization providing janitorial, maintenance, concierge/front desk and security services.
Our passion for delivering professional and accountable real estate service will enable Planned Companies to become the industry leader and enhance the quality of life for our valued clientele and guests that we proudly service.
Atlantic Window Cleaning Company and Atlantic Maintenance Corporation – a family business founded to provide window cleaning and manpower to the building maintenance industry – was the forerunner for the companies listed below.
All State Cleaning Contractors was formed, incorporating window cleaning, janitorial and building maintenance services.
All State Cleaning contractors was sold to Pritchard Industries.
Planned Building Services, Inc was founded following the proud history of the predecessor companies in the contract manpower and building maintenance industry.
Planned Security Services/Planned Lifestyle Services was incorporated to provide security, concierge and doormen services to residential and corporate communities.
Planned Companies was created as the parent company– establishing a comprehensive real estate service provider.
Planned Companies partnered with FirstService.
Planned Companies acquired Clean Inc. in Washington DC Metro Area.
Clean Inc. merges with Planned Building Services, Inc.
Planned Companies’ success rate has been reflected in its growth and retention throughout each of its service divisions: Planned Building Services, Inc., Planned Security Services, Inc. and Planned Lifestyles Services, Inc.
As the trusted source for complete building solutions, Planned Companies has one of the highest client retention rates within the industry. One of the programs used to analyze retention rates – The Net Promoter Score, or NPS® – is a straightforward metric that holds companies and associates accountable for how they treat customers. The NPS® system highlights a company’s promoters, passives and detractors. Throughout the years, Planned Companies has consistently received high NPS® rankings with a 90% promoter score.
In 2013, Planned Companies was honored with the prestigious Ernst & Young Entrepreneur of The Year Award for Business Services. Today, the Ernst & Young Entrepreneur of The Year Award Program recognizes outstanding, high-growth entrepreneurs who demonstrate excellence and extraordinary success in areas such as innovation, financial performance and personal commitment to their businesses and communities.
Additionally, Planned Companies has proudly received industry recognition in local and national publications, including: “Best Places to Work” (Real Estate New Jersey), “Top 50 Fastest Growing Companies in NJ” (NJ Biz) and the “2010 Optimas Award for Company Vision” (Workforce Management’s).
Furthermore, Planned’s Robert Francis (Chief Executive Officer) and Dino Iuliano (Executive Vice President – Security & Lifestyle Services) have both been honored with the prestigious “Top 40 Under 40” award from NJBIZ, which recognizes business executives throughout the state who demonstrate leadership and innovation.
Planned Companies is a subsidiary of FirstService Corporation, a North American leader in the essential property services sector serving its customers through two industry leading platforms: FirstService Residential – North America’s largest manager of residential communities; and FirstService Brands – one of North America’s largest providers of essential property services to residential and commercial customers delivered through individually branded franchise systems and company-owned operations.
FirstService Residential and FirstService Brands both rely on the same operational foundations for success – a core competency in managing and growing market-leading, value-added outsourced property services businesses; significant scale advantages that are leveraged to create more value for clients; a culture focused around customer service excellence; and strong brand recognition.
FirstService generates US$1.5 billion in annual revenues and has more than 17,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The common shares of FirstService trade on the NASDAQ and on the Toronto Stock Exchange under the symbol “FSV”.
More information about FirstService is available at www.firstservice.com.