Client Overview

Facility Type: Ambulatory Surgical Center (ASC)
Location: Northern New Jersey
Size: 4 Operating Rooms | 12 Pre-Op/Post-Op Beds | 6 Recovery Bays
Monthly Patient Volume: 800+

The Challenge

A leading ambulatory surgical center in Northern New Jersey was facing significant challenges in maintaining environmental service standards while managing high patient volume and rapid surgical turnover. Key issues included:

• Frequent patient turnover and tight surgical schedules

• Inconsistent terminal cleaning between procedures

• Limited use of advanced disinfection technologies such as electrostatic spraying

• Compliance deficiencies identified during a surprise regulatory inspection

To maintain its reputation for clinical excellence and safety, the facility required an experienced environmental services partner capable of immediately closing infection control gaps and sustaining full compliance.

The Pinnacle Solution

Pinnacle Healthcare Environmental Services (EVS) developed and executed a comprehensive environmental services overhaul, focused on infection prevention, compliance, and operational efficiency.

1. Rapid Onboarding & Staff Training

• Deployed a dedicated, on-site Pinnacle EVS team within five business days

• Conducted intensive training on AORN, CDC, and OSHA cleaning standards

• Implemented Pinnacle’s proprietary EVS checklist and quality control system for consistency

2. Terminal Cleaning Enhancements

• Designed a 24-hour cleaning schedule including between-case OR turnovers

• Introduced nightly deep-clean protocols for surgical, recovery, and sterile areas

• Enabled real-time task logging with supervisor review and escalation tracking

3. Electrostatic Spraying & UV Sterilization

• Integrated electrostatic disinfection for ORs and Pre-Op areas on a nightly basis

• Added UV-C sterilization for critical zones twice weekly to enhance infection prevention

• Provided training for all EVS staff on safe equipment handling and contamination control

4. Compliance & Documentation Support

• Developed detailed audit-ready documentation for AAAHC, CMS, and state health reviews

• Reduced inspection preparation time by over 60%

• Supported the facility in achieving high compliance scores during its next regulatory audit

Results

Through Pinnacle’s targeted intervention and ongoing support, the surgical center realized measurable improvements in:

• Infection control performance and audit readiness

• Cleaning consistency and accountability

• Operational efficiency and staff response times

• Regulatory compliance confidence across all departments

Summary

Pinnacle Healthcare Environmental Services continues to support this Northern New Jersey surgical facility with an advanced EVS program combining robotics-assisted cleaning, electrostatic disinfection, UV sterilization, and continuous staff training.

Our technology-driven, compliance-focused approach ensures every surgical space is maintained to the highest standards of safety, sanitation, and patient care — helping healthcare providers deliver excellence with confidence.