Clients & Associates Testimonials

Client Testimonials
AvalonBay Communities, Inc.

The phrase “outstanding service” is not one I use often but I have to hand it to Planned Companies and its staff. The dedication to providing exceptional service to our residents and the general helpful, positive attitude of the on-site staff is truly outstanding.

Glen Reynolds
Glen Reynolds
General Manager
BNE Management Group

Working with Robert Francis, Dino Iuliano and the Planned Lifestyle/Security Services team over the years has been an absolute pleasure. I count on Planned to provide professional security guard and concierge services at several BNE properties throughout New Jersey and I’ve been thoroughly impressed with the level of service received, time and time again. I would highly recommended Planned’s building services to any industry colleague.

Seth D. Cohen
Seth D. Cohen
Executive Vice President – Head of Operations
Commercial Real Estate Management

Thank you to Planned Building Services for such a prompt response at 95 Madison Avenue during our building emergency. More specifically, your team did an excellent job extracting water and removing the damaged ceiling tiles – it’s reassuring to know that KND Management can rely on PBS in times of emergency!

David A. Friedman
David A. Friedman
Kalmon Dolgin Affiliates, Inc./KND Management Co.
Accordia Realty Ventures

Planned Companies has been our trusted janitorial and maintenance services provider for several years at numerous Accordia Realty properties throughout New Jersey. PBS maintains our properties to the highest standard and I can breathe easy knowing they are on call 24/7, always ready to address any of our needs – day or night.

Joe Romano
Joe Romano
Principal

Planned has worked in our community for several years, and the employees and service have been wonderful. Any time there has been a point of concern, the supervisor has addressed it promptly.

Christy Williams
Christy Williams

The staff I have on site has been with Planned Companies for 4+ years. They are well trained and follow all company policies and guidelines. Very dependable!

Kathryn Ruby
Kathryn Ruby

Planned Companies' operation managers are very professional and attentive to the needs of Pier Homes.

Mary Kay Shina
Mary Kay Shina
Pier Homes

We have been working with Planned Companies since the beginning of 2015, and so far we have established a good relationship. The staff that they sent are professional and what I need here. They are on top of things and the management team is responsive.

Jack Constantine
Jack Constantine
FirstService Residential

The O.R.A.C.L.E. training center is a state of the art facility that we utilize for training our Community Managers. It offers the latest hands on facilitation coupled with the latest in technology and communication vehicles. It is our biggest and best asset in the training and learning environment.

David M. Hardy
David M. Hardy
Executive Director, Northern NJ/Southern NY – COA/HOA

Planned Companies has a long-term commitment to satisfying our needs.

Steve Sdeo
Steve Sdeo
Mediterranean Towers West

Planned Companies is great to work with. We are getting the service required.

Flora Buckley
Flora Buckley
Hudsonview Terrace

It is clear to see Planned is first and foremost a customer service organization.

Shae Oszust
Shae Oszust

Excellent Service, dependable and able to adapt to needs.

Joan Taylor
Joan Taylor
Tindeco Wharf

We have received consistently good service from all of the Planned Companies personnel who work here.

Nancy Callas
Nancy Callas
Renaissance at Monroe
Associate Testimonials
Health care

When my husband was diagnosed with Lyme’s Disease it was a very tough time for my family and of course a main concern was paying for the ongoing treatments. Thankfully, through the affordable healthcare program offered at Planned we were able to provide him with the proper care and he is doing great. Furthermore, my supervisor was very supportive and gave me additional days off to accompany my husband to his doctor visits. It was wonderful knowing my employer truly cared for the well being of me and my family.

Leslie Figueroa
Planned Building Services
Customer Service

By embracing the Planned Companies core values, goals and vision, I have become more proficient in my position as a lead concierge. At Planned’s training center, O.R.A.C.L.E., I was able to receive hands on training that focused on customer service, on the job responsibilities and effective communication. This in turn has enhanced my service delivery and the client experience. The programs offered at Planned definitely boost morale, enthusiasm, and productivity for its associates.

Marian J. Flores
Planned Lifestyle Services
Longevity

I have been a part of the Planned family since 2002 and the company has grown tremendously since I started, but it still feels like a family business – it’s truly the best of both worlds. Some of my favorite things about working here are the many opportunities offered for personal and professional growth, career advancement and the passion of our team. I love my career at Planned Companies.

Dionicia Acuria
Planned Building Services
Living Our Core

I appreciate the fact that Planned recognizes the value of its associates and rewards us for our dedication to the company. As a recipient of the Planned Companies “Living Our Core” Award Program, I have been recognized for my teamwork and was awarded a monetary bonus, in addition to being mentioned in our company newsletter and even getting a handwritten thank you note from the CEO. It’s great to know you are appreciated here; they are true to their core values and motto – “Our Product is Our People”.

Matthew Morgan
Planned Lifestyle/Security Services
Payroll

Planned is always open to feedback and suggestions from its associates, especially when it comes to implementing new and improved procedures. When I was having an issue receiving my direct deposit I was worried it would be a long, drawn out process to get it fixed. To my relief all it took was one phone call to the payroll department and everything was set up correctly within 24 hours. Apparently a few associates were having this issue and corporate decided to transfer over to a new system to ensure there would be no issues moving forward for the associates.

Vincent Miller
Planned Lifestyle/Security Services